Hours for Current Pay Period
Performance for Previous Pay Period
|Individual Performance Points|
|Individual Sales Initiated|
|Individual Customer Conversions|
|Individual Lead Conversions|
|Customer Conversion Bonus:||$|
|Lead Conversion Bonus:||$|
|Inclusive Hourly Wage:||$|
Performance Bonus Eligibility
HIGHEST POINT EARNER
Being the highest point earner for two consecutive pay periods makes you eligible to earn a permanent pay increase of $2.00 per hour, up to an eligible total maximum increase of $6.00 from the initiated base wage. Even after reaching the cap, employees with the highest points for two consecutive pay periods will get up to an additional $40 per week bonus, for a total maximum added bonus of $160.
Individual transaction bonuses are earned at $30 per transaction initiated.
TIERED INDIVIDUAL BONUSES (RESET EACH PAY PERIOD)
|Tier||Points Required||Purchase Initiations Required||Payout Bonus *|
CUSTOMER CONVERSION BONUSES (RESET EACH PAY PERIOD)
In addition to Tiered Individual Bonuses, you may also earn Customer Conversion Bonuses. Reach the number of points and customer conversions required to be eligible for the following customer conversion bonuses. Earn up to a maximum of $4/hour.
|Points Required||Customer Conversions Required||Payout Bonus *|
LEAD CONVERSION BONUSES (RESET EACH PAY PERIOD)
In addition to Tiered Individual Bonuses, you may also earn Lead Conversion Bonuses. Reach the number of points and lead conversions required to be eligible for the following lead conversion bonuses. Earn up to a maximum of $2/hour.
|Points Required||Lead Conversions Required||Payout Bonus *|
* Payout Bonus: a bonus on top of the hourly rate for hours worked in a single pay period (stat holidays & vacation pay are excluded as they are not hours worked). Customer conversion and lead conversion bonuses apply only to the registered email. Purchases assigned to a different purchaser or leasing company are not eligible to be bonused.
Customer or lead conversions apply only to the user you created or sent information to. Any misspellings, errors or significant others/friends/family or associates who purchase the asset outside of your lead does not entitle you to points or having the purchase assigned to you. What the control panel reflects is what will be allocated.
New hires are eligible to receive bonuses during their probationary period.
TERMS & CONDITIONS TO BE ELIGIBLE FOR BONUS
Points: You must earn a minimum of 400 points in a pay period to be eligible to receive bonuses. Points are tabulated by the system and earned by completing daily tasks, such as booking in inventory, creating listings, registering customers, generating leads by sending information, doing test drives, creating purchase contracts, creating invoices, initiating sales, completing general office duties and participating in office clean up.
Sick days/unscheduled absences: Sick days and unscheduled absences will result in customer conversion bonuses, lead conversion bonuses, and 25% of the eligible tiered and sales bonuses being forfeit in addition to being removed from the sequential sale allocation list and the highest point earner pay increase eligibility.
Late days in a pay period:
Each late day after 1 will result in the following:
2 late days will reduce your bonus by 25%
3 late days will reduce your bonus by 50%
4 late days will eliminate your bonus
Management may allocate unallocated sales in a sequential order to staff members as a courtesy; however, it is not compulsory, and arriving late or having unscheduled absences will automatically dismiss staff members from receiving any courtesy allocation whatsoever.
Bonuses will be voided for malignant behaviour, including but not limited to theft, the misappropriationo f leads and intentionally circumventing the point generation systems safeguards to earn more points than you are entitled to. As a result, your position as an employee may also be terminated with cause.
Sick Day Policy: Transaction bonuses are eligible if you are off sick. To be eligible for your bonus you must call, email or send a message in the repo.com system 30 minutes before your shift starts each day that you are going to be off sick. You may be placed back on the schedule the next day after you call in. (Example: If you are sick on a Monday and contact us on a Tuesday before your shift starts to let us know you are well you may be placed back on the schedule for your Wednesday shift. If you are sick on a Monday and contact us on a Tuesday after your shift has started you may be placed back on the schedule for your shift on Thursday)
*Text messages are not acceptable and will result in voiding of bonuses*
Holidays requested 1 week or greater before the vacation day qualify for bonus eligibility. (If you book less than 1 week in advance you void your performance bonus) Holidays may or may not be granted depending on staffing during the requested time off. (If someone has already booked off that day you are less likely to be granted the requested vacation day).
Bonuses are subject to all assignments being completed in a timely manner and are immediately voided for doing personal business on company time, and for malignant behaviour, including but not limited to theft, the misappropriation of leads and intentionally circumventing the point generation systems safeguards to earn more points than you are entitled to. As a result, your position as an employee will also be terminated with cause. Bonuses are void for ending employment without 2 weeks written notice.
Bonuses can be voided at any time during a pay period. This includes but is not limited to not giving full efforts to initiate a sale, not emailing the listing report to any and all customers/potential customers, not printing off the listing report, not asking for the sale more than once during a phone call or on site, not using the clean-up kit while showing a vehicle, not washing a vehicle for a test drive, not washing a vehicle for delivery, missing a shift, and not providing excellent customer service or conducting yourself in a professional manner.
REPO.com -- small enough to care -- LARGE enough to get the job done TM